Exchange Carts - Better Service and Profitability Click to view article.
Converting to an exchange cart program isn’t just a matter of collecting data in separate systems and having the customer service representatives provide monthly reports. In order to move to an exchange cart program, as proposed by HandCraft Linen Services, three [...]

TRSA (Textile Rental Services Association of America) Textile Rental Weekly December 8, 2008

From its start as a single dry cleaning store in Richmond, VA in the mid-1950s, HandCraft Services is becoming one of the fastest rising textile service companies in the nation. While the business has changed dramatically, including the opening of a new 60,000 [...]

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Bruce Beggs, Editor, American Laundry News Published 02/20/2009 - 10:42 A.M. CT

RICHMOND, Va. — Dedication of the new $9.6 million HandCraft Healthcare Linen Services Facility here heralds a new era of healthcare linen management innovation and another milestone for the family-owned company that began with a single drycleaning store nearly 40 years ago.
HandCraft [...]

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